Publications and Presentations

Publications

“Your Coworkers Deserve Good UX, Too.” Weave: Journal of Library User Experience, v.2 i.3 (April 2020)

“Scenario: Serving the Oral Tradition.” In Ruth V. Small and Marcia A. Mardis, eds. Research Methods for Librarians and Educators: Practical Applications in Formal and Informal Learning Environments. Santa Barbara, CA: Libraries Unlimited, 2018

“What’s the Big Deal About Web 2.0?” Indiana Libraries (Spring 2008)

Presentations

“Why Can’t They Just Do It Already? Change Management Fundamentals” – workshop, Research Institute for Public Libraries (RIPL) Virtual Conference (December 2020)

“Data Geeks Disperse!” – general session, Research Institute for Public Libraries (RIPL) Virtual Conference (December 2020)

“Change Management in Uncertain Times” – Infopeople online course (November 3-30, 2020)

“Virtual Learning Day” – TLC Users Group Virtual Conference (October 2020)

“Navigating Work Remotely” – TLC Users Group Virtual Conference (October 2020)

“Preparing For The Unpredictable” – TLC Users Group Virtual Conference (October 2020)

“Change and Your Brain” – SCLSNJ Staff In-Service Day (May 2020); Salt Lake City Public Library Staff Day (November 2020)
recording

“Building a Culture of Evaluation” – Embedding Evaluation webinar (March 2020)

“So You DON’T Want to Be a Library Director” – PLA National Conference, Nashville, TN (February 2020)

“Power Up Reports with Google” – Research in Public Libraries (RIPL) webinar (September 2019)
recording | slides | handouts

“How to Write a Self-Evaluation” – SCLSNJ Staff In-Service Day (May 2019)

“Feedback” – SCLSNJ Managerial Development Program (April 2019)

“CARL Data and Google Sheets: Two Great Tastes…” – TLC “How Things Work” webinar (March 2019)
recording

“Mentorship: Making the Most of the Mentor/Mentee Experience” – NJLA Virtual Keynote (February 2019)

“Trust” – SCLSNJ Managerial Development Program (February 2019)

“Change Management.” LLAMA Leadership Development Seminar – ALA Midwinter Meeting, Seattle, WA (January 2019)

“CARL Data and Google Sheets: Two Great Tastes…” – TLC Users Group Conference, St. Louis, MO (November 2018)

Panel member, NJLA Emerging Leaders (March 2017)

“Getting Organized” – SCLSNJ Supervisors’ Day (February 2017)

“Leading Tough Conversations” – RAILS webinar (June 2016)
recording | slides | handout

“Communication Strategies for Managing Change” – RAILS webinar (May 2016)
recording | slides | handout | handout

“Weeding Watchdog” – New Jersey Library Association Conference, Atlantic City, NJ (May 2016)

“Blowing Up the PLDS: Measuring Impact” – PLA National Conference, Denver, CO (April 2016)

“Why Do I Like That Sign?” – RAILS webinar (July 2015)
recording | handout

“Technology Competencies: What They Are, Why You Need Them and How to Create Them” – ATLAS (Area Training for Librarians and Staff) Continuing Education, Lynwood, IL (October 2014)

“Make a Cultural Transformation” – Illinois Library Association Conference, Springfield, IL (October 2014)

“How Am I Doing?: Raising the Bar on Performance Management” – RAILS webinar (June 2014)
recording | slides | handout | handout | handout

“Remaking the Workplace: After Act 10” – Wisconsin Library Association Conference, Green Bay, WI (October 2013)

“How Am I Doing?: Raising the Bar on Performance Management” – Nicolet Federated Library System webinar (July 2013)
slides

“Remaking the Workplace” – Wisconsin Public Library Association Conference, Lake Geneva, WI (May 2013)

“Changing Course: Leadership for Navigating the New Library” – PLA National Conference, Portland, OR (March 2010); Philadelphia, PA (March 2012)

“Leading the Way: PLA Fellows Transforming the Future” – ALA Annual Conference, Chicago, IL (July 2009)

“How to Move a Library” – PLA National Conference, Minneapolis, MN (March 2008)